The Co-op Food Stores of New Hampshire and Vermont

From the Great Depression through the economic challenges of today, the services of the Co-op have changed in response to the changing needs of our members and customers.

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The Basics

Have questions about the co-op or the services we offer? Learn more below.

A cooperative business is one that is owned by those who use its services. The Co-op embodies the idea that by working together and pooling our resources we can provide ourselves and our community with goods and services we desire.

Membership

The Co-op services members and non-members alike. There are many good reasons for becoming a Co-op member, not the least of which is the support members bring to the surrounding communities. Click here to learn more.

Community Space

Activities areas at both Food Stores host a variety of sampling events, cooking demonstrations, and informational displays. This space is also available to local non-profit groups for fundraising and educational activities. For details, contact the Education Department.

Party Menu Planning

Co-op Catering has delicious dishes for every budget and palate, whether you are entertaining at home or the office! Call us toll-free at 603-643-2667.

At our Information Desks

If you’ve joined the Co-op or started shopping with us, more than likely you’ve already discovered the Information Desks. In addition to handling membership enrollments, address changes, and cancellations, the Information Desks offer many popular services:

• Product information: Looking for a particular item? Ask here, and if we don’t know we’ll find someone who does!
• Infant car seats;
• Registration for Co-op cooking classes, store tours, and other Co-op activities;
• Caselot orders: Caselots may be ordered at any time, or take advantage of the savings offered at our annual October caselot sale;
• Shipping service for gift boxes and other products purchased at the Co-op;
• Gift certificates;
• Milk bottle returns: Turn in your glass milk bottles here or at the checkout, whichever you prefer;
• Postage stamps;
• Product returns;
• Replacement Co-op cards/Co-op number look-up: If you find yourself shopping without your card, we can look up your member number or accept your register slip at a later date to be credited to your patronage refund account. (These slips must be turned in by December 31st of the year in which the transaction occurred.)
• Lost and Found.

At the Meat Department

Our meat cutters offer freezer wrapping and knife sharpening at no charge. (Bring up to three knives at one time.)

Want to learn more about the Co-op and what we have to offer? You can find our hours and locations listed here. For information on joining the co-op, visit the How to Join Page. Looking for information on using the bulk food aisle? Visit the Bulk Foods department page.

At the Cash Register

We except all manufacturer coupons, not exceeding the value listed on the coupon. We accept WIC vouchers as well as Visa, MasterCard, Discover, Mac, Nyce credit and debit cards, and personal checks. The Hanover and Lebanon stores also accept EBT cards. We encourage you to bring your own shopping bags for re-use.

Our courtesy clerks will be happy to bag your groceries, carry them out to your car for you, and bring your shopping cart back to the store. If you do not want this service, please observe the Co-op tradition of returning your cart to the store when you’re done with it. Incoming shoppers can help out by offering to bring back a cart.

All shopping carts are equipped with safety straps for children, and several of the carts have baby seats attached for infants up to 20 pounds.

The Suggestion Box

We encourage Co-op customers to use the suggestion boxes at the Co-op Food Stores, and Community Food Market. Whether it’s a compliment, a complaint, a suggestion, a question, or a passing thought, we want to hear from you!

Your comments will be routed to the appropriate person, and a Co-op staff member will respond to you. Each week a selection of customer comments are posted on the Suggestion Boxes; others of general interest appear on the “Forum” page of the Co-op News.

email us your suggestion or question!