Member Benefits

Learn more about what a Co-op membership can do for you. Browse our list of benefits.

Discounts on Homeowner and Automobile Insurance. Co-op members who live in Vermont or New Hampshire enjoy a 10 percent discount on both homeowner and automobile insurance from Co-operative Insurance Companies. Go to their website for information on finding an agent near you.

Discounts on Prescription Drugs. The Co-op, in partnership with the National Cooperative Business Association, brings the Cooperative Healthy Savings (CHS) Program to its members, which provides pharmacy discounts that assure Co-op members the lowest price on prescription drugs. Learn more here.

Discounts on both homeowner and automobile insurance are available to New Hampshire and Vermont members through an “A”-rated New Hampshire-based company. Contact the Plan Administrator, Maloney Associates in Hanover, NH, at (603) 643-4223 for further details about enrollment options. Members must own a minimum of three shares of Co-op stock in order to be eligible for this discount.

Discounts on Design and Installation of Home Solar Systems. ReKnew Energy Systems now offers Co-op members a substantial discount on the design and installation of home solar systems. To be eligible, a Co-op member must own at least three shares in the Co-op.

Discount on Well Drilling and Pump Service. Wragg Brothers of Vermont, located in Ascutney, Vermont, is offering Co-op members a five percent discount on all services that the company offers, with a maximum discount of $500. Family-owned-and-operated since 1956, Wragg Brothers is a full-service company providing artesian well and geothermal drilling; well deepening; hydrofracking; pump installation, service, and repair; constant pressure systems; and water filtration and softening systems.

For more information, please call (800) 255-5890 or send them an e-mail.

To be eligible for this discount, a Co-op member must own a minimum of three shares in the Co-op.

Discount on Purchases at LaValley Building Supply, Inc. Co-op Members receive a 5 percent Member Cash Discount on in-store purchases of everyday items at any LaValley/Middleton location in New Hampshire or Vermont.

Discount on Co-op Services and Activities including cooking classes.

Community Garden plot rental.

Savings on Vegetable, Herb, and Flower Seeds and garden accessories when you order through our annual Fedco Seeds order.

Home Delivery Service for Housebound Members unable to come to the stores. Orders are taken on Mondays and Tuesdays for delivery on Thursdays. (Limited service area)

Free Notary Public Service for New Hampshire members. Please call the Co-op office to make an appointment.

Co-op Lending Library. Our lending library on the second floor of the Hanover Co-op Food Store includes books and videos on cooking, nutrition, gardening, environmental concerns, and cooperatives. Co-op members may sign out materials for two weeks.

Personal Charge Account with monthly billing.

Extended Check-Cashing Privileges. When making a purchase, members may use a personal or payroll check and receive cash back.

Personal notification of product recalls on purchases that might put you or your family at risk.

The Patronage Refund

Because you are an owner of the Co-op, when the business makes a profit you share in these “net savings” with other members in the form of a patronage refund.

Your patronage refund is calculated as a percentage of your combined annual purchases at the Co-op Food Stores, Community Food Market, and Co-op Service Center. This percentage, or refund rate, is established annually by the Board of Directors and varies depending on how profitable Co-op operations have been during the preceding year.

To ensure that your purchases are recorded, present your Co-op card each time you visit the stores or Service Center. In those years when a refund is given, the amount you receive will be calculated from the total purchases in this account. If you don’t have your Co-op card with you when you shop, just save your receipt, write your member number on it (from your Co-op card), and turn it in at one of the Food Store Information Desks. (Deadline for turning in these slips is December 31st of the year in which the transaction occurred.)

Patronage refund checks for the previous calendar year are issued following the Co-op’s annual meeting in the spring. Members joining the Co-op through the Patronage Refund Deduction plan will receive 20 percent of their patronage refund in cash and 80 percent in the form of Co-op stock until they have accumulated ten shares of stock. Unless your purchases at the Co-op are a business expense, your patronage refund is not considered taxable income.